Shipping Policies

Shipping Notices & Policy
All physical packages are shipped the next day after an order is placed (an example is described below). We ship items Monday - Friday only. All packages are shipped in accordance with our regular business hours which can be found in the right navigation menu on this page; along with the current time.

If your order arrives between 8am HST and 4pm HST then your items will be mailed the next day. All orders placed after 4:00pm HST (10:00pm EST) will be added to the next day's orders. For example, if you order your items at 5pm HST (11:01pm EST) on Monday, your items will be considered part of our Tuesday orders. Thus, your items will be shipped first thing Wednesday morning. We will make every reasonable attempt to expedite Express orders, but this policy applies to Express shipping as well. We will ship items on Saturdays at our convenience for Priority Mail items; otherwise they'll be mailed on Monday as per our regular policy. Express Mail items are only mailed Monday-Friday before noon. No shipments are made on Sunday.

To summarize this policy, this chart shows the *best guess* shipping arrival times (guidebooks only):

If your order is placed BEFORE 4pm HST on:

Sunday - All items will ship Monday and arrive on Wed-Thur of that week. Express items should arrive Tuesday.
Monday - All items will ship Tuesday and arrive on Thur-Fri of that week. Express items should arrive Wednesday.
Tuesday - All items will ship Wednesday and arrive on Fri-Sat of that week. Express items should arrive Thursday.
Wednesday - All items will ship Thursday and arrive on Sat of that week or Mon of the following week. Express items should arrive Friday.
Thursday - All items will ship Friday and arrive on Mon-Tues of the following week. Express items should arrive Saturday.
Friday - All items will ship in accordance with our Sunday policy. At our convenience we'll ship on Saturday and they should arrive Tue-Wed of the following week. NO Express items can be mailed on Saturday; they'll be mailed Monday before noon.
Saturday - All items will ship in accordance with our Sunday policy. Items should arrive Tue-Wed of the following week. NO Express items can be mailed until Monday; they'll be mailed Monday before noon.

We are not responsible for delays caused by USPS and no refunds will be issued for delays or failure to deliver on their end. We track all items (excluding maps) and will always attempt to provide you with this tracking number as well.

Occasionally we have to alter our shipping schedule due to holidays and/or unforeseen causes. As noted, our standard policy regarding shipping is to mail our packages via USPS mail the day after orders are received. Below are dates/times that will different from this policy:

December 23-26, 2007
In observance of the Christmas Holiday's, no packages will be mailed during this period.

February 19, 2008
In observance of Washington's Birthday (President's Day), no packages will be mailed this Monday.

April 21, 2007 - May 8, 2008
During this two and a half week period, NO items will be mailed from our store. We will not be in the office during this period.

May 28, 2008
In observance of Memorial Day, no packages will be mailed this Monday.

To receive your packages BEFORE Christmas, we recommend you order any items before December 15th. We cannot guarantee delivery of any package before Christmas after this date. If you'd like to expedite your order, please contact us immediately after placing your order. Overnight shipping in the U.S. is approximately $25.00 via USPS Express Mail.

December 29, 2008 - January 1, 2009
In observance of the New Year's Day Holiday, no packages will be mailed during this period.

USPS Schedule | UPS Schedule | FedEx Schedule

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